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Team Lead, Commercial Underwriting


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Price : Please contact
Date listed : 2009-Feb-23
Our client is one of the market leading insurers in British Columbia. They are currently going through a period of unprecedented growth and are looking to add a number of skilled and talented Team Leads to their family, four in the Vancouver area and one in the Nanaimo area. This is an exceptional opportunity with a compelling organization that offers highly competitive pay, full benefits, and ample room for professional growth and development. The primary function of the role is to provide leadership and manage the people aspects of the Regional Branch through strong leadership, coaching, mentoring and individual development plans. In addition, Team Leads must ensure Underwriting Integrity in the organization’s business segments is maintained through audit, implementation and compliance of corporate governance process, and licensing and delivery of excellent service through quality management and measurement of organizational service, productivity, and workflow. The specific duties are as follows:

• Provides effective leadership to underwriting staff through performance management
• In conjunction with HR, administers the Collective Agreement
• Rewards and recognizes high performers; training and coaching ensuring performance expectations of staff are achieved; takes corrective action as required
• Development and implementation of Underwriting Team Score Cards/goals
• Ensures the retention of quality underwriting staff through recruitment process
• Ensures the Underwriting staff operates with integrity and quality through the adoption and implementation of clear and documented underwriting practices
• Responsible for performing routine audits on underwriting practices, results and broker portfolios to ensure compliance and quality assurance
• Creates an underwriting environment that facilitates the sharing of new ideas and implementation of new products
• Enhances understanding and knowledge of all underwriting lines of business
• Communicate business results as it relates to each line of business to Branch Managers and Vice-President on an ongoing basis
• Ensures the delivery service excellence to Brokers and external stakeholders
• Develops and maintains quality assurance of service level standards for the branch with clear targets, data collection and reporting protocols
• Contributes to Operations planning and performance including budget planning and management
• Participates in benchmarking and competitive analysis of products including development of new products and pricing

Requirements:
The ideal candidate will meet the following attributes and qualifications:

• Post secondary education, preferably with a discipline in business
• Completion of FCIP
• 10-12 years of progressive insurance experience with 3-5 years at a senior level
• Ability to lead, coach and develop a group of underwriters at various skill levels
• Ability to develop and lead continuous improvement initiatives related to quality and delivery of good underwriting processes and service levels
• Self-starter with excellent organizational, time management and project management discipline to coordinate multiple concurrent efforts
• Demonstrated communication and influencing skills along with analytical and problem-solving skills
• Proficient with various MS Office applications – in particular Excel and PowerPoint

Contact:
Arlyn Reid
Stephen
Phone: 604-681-4432
Website: http://www.arlynreid.net




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